Sign Up for RSS Ground

RSS GROUND KNOWLEDGEBASE

Search for any help questions or topics.

I don't see my Facebook pages (groups) in the posting campaign

Autoposts to Facebook pages and groups
Avatar
David Logan
Updated 1 year ago

When you create a Facebook posting campaign we ask your permission to manage your Facebook pages and groups. This permission is needed to make automated posts.



In most cases, your Facebook pages and groups should appear automatically. But sometimes even after you grant this permission to our app all or some pages and groups may not be visible in posting campaign settings. The same may occur when you've created a new Facebook page or group and want to add them to your posting campaign settings.

If you don't see your Facebook page or group on the list in the campaign editor, please try to re-authenticate your Facebook user. First press Disconnect next to your Facebook user name in the Posting section, and then press Authenticate.



If you still don't see your page or group on the list, you need to go to your Facebook account > Settings > Business Integrations: 

https://www.facebook.com/settings?tab=business_tools

Find the RSS Ground app and remove it.



Then go to your posting campaign and authenticate once again. You should now see all the available Facebook pages and groups.

If you have several Facebook posting campaigns, you don't need to go to each one of them to re-authenticate. They will be re-authenticated automatically.


If you still don't see any of your Facebook groups make sure you've added our app to the groups you wish to send posts to:

How to add RSS Ground app to Facebook group

Another reason why you don't see the list of your Facebook pages or groups in your posting campaign is that your Facebook token has expired. You simply need to authenticate your Facebook account again.

Read more about Facebook tokens.


^ to the top

Did this answer your question?
😞 😐 😃